RetailOS

THE SERVICE

Harmonize your stores, win customer loyalty

Every store has its own atmosphere, made of sensations and lights; these are the first touchpoints of the customer experience.
Adapt the environment to the customer's needs for a perfect customer experience.
Make every space welcoming, consistent, and true to your brand image.

Tune the customer experience

No more manual and uncoordinated management: with a single platform you can easily and uniformly optimize atmosphere and comfort, ensuring customer satisfaction.

When the environment is harmonious, customers feel welcomed, stay longer, and enjoy a richer and more satisfying shopping experience.
With RetailOS, you can easily create and maintain the store's atmosphere and image according to your brand standards, ensuring comfort and customer satisfaction.

Because a well-kept environment doesn’t just welcome customers — it keeps them coming back.

Centralize operational, energy, and commercial data into a single platform, transforming them into concrete decisions. Optimize the customer experience, improving operational efficiency and making decisions that are always aligned with your goals. Efficiency in consumption and responsible resource management transform the shopping experience into a gesture of respect for customers and the environment. With RetailOS

Capture customers’ attention
Anticipate their needs
Transform every visit into an experience to be repeated

COMMERCIAL OFFER

Correlate data, transform it into action

RetailOS transforms numbers and metrics into clear relationships for managing the customer experience. With tailored visualizations and comparative reports across your stores, you can finally connect data and results.

Real-Time Monitoring: Comfort and Brand Consistency.

Monitor real-time parameters such as occupancy, parking space, and air quality in the store to ensure comfort and service, key elements for customer satisfaction. The “Add to favorites” button customizes the dashboard, allowing you to select the most relevant variables to create a customer well-being indicator in line with the brand image. Monitored values

Footfall
Parking
Air quality (CO2, VOC, etc.)
Energy consumption
Temperature, Humidity, and Light (ambient and shop window)

Manage Sensory Touchpoints

Analyze energy efficiency and customer flows, allowing you to optimize touchpoints within the store.

Compare real-time footfall with forecasts; RetailOS will suggest the optimal number of staff members to maintain high service standards.
Cross-reference parking occupancy data with customer dwell time. RetailOS will alert you to anomalies that could indicate issues in the offering or in environmental comfort.
Monitor the efficiency of environmental systems in real time to balance comfort, sustainability, and savings.

Expansions

Air conditioning management kit with IR remote control
Kit for controlling air conditioning control units
DALI2 kit for lighting control, 1 DALI channel

HOW WE DELIVER THE SERVICE

Correlate data to offer the ideal customer experience

By integrating insights on movement, dwell time, and sales, RetailOS allows you to take targeted action for each store. Identify opportunities and critical issues to improve service, efficiency, and business performance.
Thanks to historical data on customer flows, RetailOS predicts the necessary energy and staffing resources, assisting you in optimizing comfort and layout.

Efficiency and control for smart retail

Define your store’s atmosphere with precise control over every parameter for a consistent and memorable customer experience.
Adjust the indoor temperature, modulate the store’s light intensity, and optimize the shop window lighting.
Manage variables based on precise setpoints and contextual suggestions related to the time of day and weather conditions and forecasts.

Monitored values

Temperature and humidity
Lighting levels (lux)
Entrance climate barrier
Shop window visual impact
Energy efficiency

Sustainability

RetailOS is not just about efficiency: it is the platform that transforms sustainability into a real competitive advantage. Thanks to the intelligent management of sensory touchpoints—ideal air quality, temperature, and lighting—you can reduce environmental impact and improve your customers’ well-being. Thus, every optimization of the shopping experience becomes a gesture of respect towards people and the environment. both for the customer and for the environment.

Privacy and security

We guarantee maximum protection because data privacy and security are at the heart of our every technological choice. With a single cloud platform and a single trusted provider, RetailOS reduces IT complexity and risks through robust infrastructures and advanced protocols.

Our care from product to installation

With RetailOS, you also choose the care and attention of Kerberos. Our vertical expertise ranges from device design to the management of complex roll-outs, with installations in thousands of stores, giving RetailOS an extra edge over competitors. Technology alone is not enough: we accompany every customer from the first store to the last installation, with on-site training and dedicated remote support.

#AnniAttivita#

#Impianti#

#DataPoints#

Centralized security and standardization

With a single cloud platform and a single trusted provider, RetailOS reduces IT complexity and risks, ensuring maximum data security through robust infrastructures and advanced protocols.

BENEFITS

Make comfort part of your brand

WIRELESS
Less wiring, fewer interventions on systems. No operational downtime, no masonry work.
MODULAR
The modular architecture reduces costs and prevents obsolescence. The system always remains proportioned to your needs.
PLUG & PLAY
With RetailOS, installation is simple, thanks to pre-assembled and certified kits.
DISCREET
The non-invasive sensors blend into the store environment.
INTUITIVE
RetailOS offers simple and immediate web and app interfaces; everyone works in a coordinated manner, reducing training times and errors.
OPEN
With RetailOS, you freely choose the best system solutions. The open architecture integrates every standard and frees you from vendor lock-in.
SCALABLE
one store or hundreds of stores with the same simplicity. RetailOS grows with your company, offering precise control without complexity.