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Scopri come i dati possono migliorare comfort, efficienza e risultati dei tuoi store

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THE SERVICE

Harmonize your stores, win customer loyalty

Every store has its own atmosphere, made of sensations and lights; these are the first touchpoints of the customer experience.
Adapt the environment to the customer's needs for a perfect customer experience.
Make every space welcoming, consistent, and true to your brand image.

Tune the customer experience

No more manual and uncoordinated management: with a single platform you can easily and uniformly optimize atmosphere and comfort, ensuring customer satisfaction.

When the environment is harmonious, customers feel welcomed, stay longer, and enjoy a richer and more satisfying shopping experience.
With RetailOS, you can easily create and maintain the store's atmosphere and image according to your brand standards, ensuring comfort and customer satisfaction.

 Because a well-kept environment doesn't just welcome customers — it keeps them coming back.

Centralize operational, energy, and commercial data into a single platform, turning them into concrete decisions. Optimize the customer experience, improving operational efficiency and making decisions that are always aligned with your goals. Efficiency in consumption and responsible resource management transform the shopping experience into a gesture of respect for customers and the environment. With RetailOS

  • Capture customer attention

  • Anticipate their needs

  • Turn every visit into an experience to be repeated

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COMMERCIAL OFFER

Correlate data, turn them into actions

RetailOS transforms numbers and metrics into clear relationships for managing the customer experience. With tailored visualizations and comparative reports across your stores, you can finally connect data and results.

 Real-Time Monitoring: Comfort and Brand Consistency.

Monitor real-time parameters such as occupancy, parking space, and air quality in the store to ensure comfort and service, key elements for customer satisfaction. The "Add to favorites" button customizes the dashboard, allowing you to select the most relevant variables to create a customer well-being indicator in line with the brand image. Monitored values

  • Footfall

  • Parking

  • Air quality (CO2, VOC, etc.)

  • Energy consumption

  • Temperature, Humidity, and Light (ambient and shop window)

 Govern Sensory Touchpoints

Analyze energy efficiency and customer flows, allowing you to optimize touchpoints within the store.

  • Compare real-time footfall with forecasts; RetailOS will suggest the optimal number of staff to maintain high service standards.

  • Cross-reference parking occupancy data with customer dwell time. RetailOS will alert you to anomalies that could indicate issues in the offering or environmental comfort.

  • Monitor the efficiency of environmental systems in real time to balance comfort, sustainability, and savings.

MODULAR ARCHITECTURE

ARE YOU INTERESTED IN THIS SOLUTION?

We're always here to help. Contact us to find out all the details about this solution.

Solicit personalized advice

START

Thanks to historical data on customer flows, RetailOS predicts the necessary energy and staffing resources, assisting you and optimizing comfort and atmosphere. 

  • Control of consumption at three points

  • Acquisition of environmental parameters

  • Transmission panel

  • Secure connectivity with SIM and VPN

SMART

Full solution, greater added value, and dedicated KPIs that allow you to correct management habits that conflict with results.   

  • Everything mentioned in Start

  • SMART gate kit with entry/exit counts

  • Entry/exit count for one gate

  • CO₂ monitoring

  • Flow KPIs

SPARK

Maximizes efficiency based on actual footfall, even during peaks. Reduces waste and costs, contributing to the company's sustainability goals. 

  • Includes the START and SMART packages

  • SPARK gate kit with entry/exit counts

  • air curtain status and consumption

  • Dedicated KPIs

  • Outdoor light, temperature, and humidity sensor

  • Shop window light sensor

Expansions

  1. HVAC management kit with IR remote control

  2. Kit for controlling HVAC control units

  3. DALI2 kit for lighting control, 1 DALI channel

HOW WE DELIVER THE SERVICE

Correlate data to offer the ideal customer experience

By integrating insights on movement, dwell time, and sales, RetailOS allows you to take targeted action for each store. Identify opportunities and critical issues to improve service, efficiency, and business performance.
Thanks to historical data on customer flows, RetailOS predicts the necessary energy and staffing resources, assisting you in optimizing comfort and layout.

 Efficiency and control for smart retail

Define your store's atmosphere with precise control over every parameter for a consistent and memorable customer experience.
Adjust the indoor temperature, modulate the store's light intensity, and optimize the shop window lighting.
Manage variables based on precise set-points and contextual suggestions related to the time of day, weather conditions, and forecasts.

Monitored values

  • Temperature and humidity

  • Lighting levels (lux)

  • Entrance climate barrier

  • Shop window visual impact

  • Energy efficiency

 Sustainability

RetailOS is not just about efficiency: it is the platform that transforms sustainability into a real competitive advantage. Thanks to the intelligent management of sensory touchpoints—ideal air quality, temperature, and lighting—you can reduce environmental impact and improve your customers' well-being. Thus, every optimization of the shopping experience becomes a gesture of respect towards people and the environment. both for the customer and for the environment.

 Privacy and security

We guarantee maximum protection because data privacy and security are at the heart of our every technological choice. With a single cloud platform and a single trusted provider, RetailOS reduces IT complexity and risks through robust infrastructures and advanced protocols.

Our care from product to installation

With RetailOS, you also choose the care and attention of Kerberos. Our vertical expertise ranges from device design to the management of complex roll-outs, with installations in thousands of stores, giving RetailOS an extra edge over competitors. Technology alone is not enough: we accompany every customer from the first store to the last installation, with on-site training and dedicated remote support.

#AnniAttivita#

#Impianti#

#DataPoints#

 Centralized security and standardization

With a single cloud platform and a single trusted provider, RetailOS reduces IT complexity and risks, ensuring maximum data security through robust infrastructures and advanced protocols.

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BENEFITS

Make comfort part of your brand

  • Wireless
    Less cabling, fewer interventions on systems. No operational downtime, no structural work.

  • Modular
    The modular architecture reduces costs and prevents obsolescence. The system always remains proportioned to your needs.

  • Plug & Play
    With RetailOS, installation is simple, thanks to pre-assembled and certified kits.

  • Discreet
    The non-intrusive sensors blend into the store environment.

  • Intuitive
    RetailOS offers simple and immediate web and app interfaces; everyone works in a coordinated manner, reducing training times and errors.

  • Open
    With RetailOS, you freely choose the best system solutions. The open architecture integrates every standard and frees you from vendor lock-in.

  • Scalable
    One store or hundreds of stores with the same simplicity. RetailOS grows with your company, offering precise control without complexity.

ARE YOU INTERESTED IN THIS SOLUTION?

We're always here to help. Contact us to find out all the details about this solution.

Solicit personalized advice

Do you want to optimize the monitoring of your business?

Discover our professional services that adapt to your needs and your business needs

contact us for a customized consultation
© 2026 Kerberos. All Rights Reserved | Kerberos, X-Monitor and MaggiorDOMO are registered / filed trademarks of Kerberos Srl Single-Member Limited Liability Company - VAT No. - Tax ID No. 03929170284 - R.E.A. 348334 - C.C.I.A.A. 03929170284 - Share Capital € 100,000.00 fully paid-up.

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